UAE Nationals Customer Support Centre Agent

  • Full Time
  • Dubai

Website Al Futtaim Private Company (LLC)

Jobs and Obligations

Guarantee a consistent client venture by offering an issue free, steady, moving and remunerating client experience with incredible quality for all non-up close and personal contacts. This remembers for specific:

Construct and hold a dependable connection with new and existing clients by guaranteeing a positive shopping experience that makes trust in the brand when their visit to add to business development

How you will respond

Execution The executives

Guarantee that all cases are precisely brought up in CRM for follow up and exact information recording
Guarantee that all client messages and web-based entertainment objections are followed up and settled in something like 24 hours of being gotten
Follow office activity intends to guarantee a better client experience and a steady methodology
Pursue accomplishing first call goal by finding and offering an answer for the client
Speak with all clients in a positive, well disposed and detached way to furnish a reliable gathering with the client
The vehicle the executives framework ought to be observed and clients reached when postponements are normal or when clients have mentioned a get back to through the driver’s tablet
Individuals

Liable for orchestrating timetables and jobs to guarantee right inclusion consistently to guarantee that assistance levels and the client experience is moved along
Wellbeing AND Security

Keep all rules and SOP’s set out by the wellbeing and security division to guarantee a protected workplace
Report any dangers risks and strange movement to your senior or supervisor right away
COST CONTROL

Observe division rules and cycles to guarantee that the client care focus works at ideal proficiency
BUSINESS Arranging

Follow the office field-tested strategies and activity plans as concurred by the division supervisory group
Wanted Applicant Profile

Succeed and PC proficient
Thinking and Logical Abilities, Powerful Correspondence
Relational Abilities, Resilient individuals and time usage abilities,
Critical thinking, Sure
What prepares you for the job

Call focus insight
Retail foundation

To apply for this job email your details to faizinvisor@gmail.com