Customer Manager

Complete job details
Job Description:

1. Managing Customer Relationships

Keep in touch with current customers, talk to them often to understand what they need and how they feel about our service.
Build and grow new customer connections, find potential clients, and help the business grow.
Learn a lot about the customer’s business and what they need. Work with different teams inside the company, like technical support and product teams, to make sure clients get good solutions.
Of course Please provide the text you would like me to rewrite in simple words. Managing sales and achieving goals.

Set goals for sales, help reach those goals, keep an eye on sales progress, and make sure contracts are signed and completed.
In charge of talking with customers, signing agreements, and making sure that the contract rules are good for the company.
Look at market trends and what competitors are doing, then change sales strategies as needed.
Check on money that clients owe, make sure they pay on time, and deal with any financial problems.
Sure Please provide the text you’d like me to simplify. Working together as a team and coordinating with different groups.

Cooperate closely with other teams like marketing, technical support, and after-sales to make sure customer projects go well.
Join internal project meetings and share the latest needs and feedback from customers.
Organize company resources to offer products or services to clients and give them the training they need.
Provide help after a sale, answer customer questions quickly, and make sure customers are happy for a long time.
Sure Please provide the text you would like me to simplify. Looking at data and sharing the results.

Gather and study customer information, and create useful reports to help the management make decisions.
Check how well the customer relationship management strategies are working regularly and give ideas on how to make them better.
Sure Please provide the text you’d like me to simplify. Marketing and keeping a brand strong.

Join in company marketing or promotional events to help improve the company’s brand image.
Actively bring new products or services to clients, creating chances for further development.
Job Requirements: To be considered for this job, you need to meet certain criteria or qualifications.

You need a Bachelor’s degree or higher, preferably in subjects like Information Technology, Cybersecurity, Computer Science, or similar areas.
At least 3 years of experience in customer service or sales, ideally in the fields of cybersecurity or information technology.
Good knowledge of cybersecurity solutions, able to talk with clients about their technical needs and give helpful advice.
Great at talking and working with others, can team up well with different clients and groups within the company.
Good skills in writing and speaking English; being able to have a conversation in Arabic is helpful.
Job Type: Full-time means it’s a job that requires you to work all the hours in a regular work week.

Salary: AED 15,000 to AED 18,000 each month.