Guest Service Agent

Here is the complete job description.
Company Overview

Anantara is a high-end hotel brand for today’s travelers. It helps guests explore real places, meet new people, and learn interesting stories through personal experiences and warm service in some of the most exciting locations around the world. Anantara invites guests to explore beautiful islands, sunny beaches, busy cities, peaceful deserts, and green jungles.

Job Description: A summary of what a job involves.

The main job of a guest service agent is to help guests politely and professionally. You will take bookings, welcome and check in guests, help them have a great stay, and take care of their bills when they leave. You will quickly and effectively take care of all questions, requests, and feedback from guests, making sure they are happy during their stay at the hotel.

Requirements
A strong emphasis on helping customers, with experience in luxury hotels.
It’s better if you have some experience working at a hotel front desk.
You need to have good communication skills and be fluent in English, Arabic, German, French, or Italian.
Be ready to work different hours, on weekends, and on holidays.
Know how to use Ms Office and experience with modern Property Management Systems (PMS) is a plus.
Skills for solving problems.

Extra Information
Experience Staying at a Fancy Hotel
.