Jewelry Sales Executive

Jobs and Duties

Say hello to the customer.

Greet customers at the jewelry store in a friendly and professional way.

Make a good first impression by giving great customer service.

Understand What the Customer Wants:

Talk to customers to learn what they like, their style, and what kind of jewelry they need.

Ask questions that require more than a yes or no answer to find out what they like, the event they need it for, and how much they want to spend.

Listen carefully to understand what customers want and need.

Understand what the customer wants.

Display many types of jewelry, pointing out what makes each piece special and why they’re good to have.

Give helpful advice and suggestions to customers based on what they like and need.

Help customers try on different jewelry and give advice on choosing the best one.

Give advice on how to improve the way things look to make the customer’s experience better.

Make sure to look at the service outcome with the customer.

Make sure the customer is happy with the jewelry they picked.

Quickly and effectively deal with any problems or worries.

Ask customers what they think to make our service better.

Thank the customer.

Thank you very much for buying from us.

Share details about any extra services or special offers that might interest the customer.

Share your contact details for help later or to check in.

Help After You Buy

Keep in touch with customers often to create lasting connections.

Help customers with fixing, resizing, and taking care of their jewelry.

Quickly and effectively address any questions, exchanges, or returns after a purchase.

Work with the right teams to make sure special orders or custom jewelry are delivered quickly.

Profile of the Ideal Candidate

It’s better if you have worked in jewelry sales or something similar before.

Good people skills and communication abilities to connect well with customers.

Understanding different kinds of jewelry, gemstones, and valuable metals.

A bachelor’s degree or something similar.

Product Knowledge: Good understanding of jewelry items, including what they are, their advantages, and where they fit in the market.

Understanding the jewelry industry, market trends, and what competitors are doing will help.

Technology Skills: Good at using MS Office Suite and other sales tools.

Preferred Languages: Gujarati, Hindi, English
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