Call Center Agent

Set of working responsibilities
About Us

Centara Illusion Ocean side Retreat Dubai, a themed objective hotel on a great stretch of the Deira Islands waterfront, enlivened by legendary Thai and Bedouin undertakings. Planned considering family fun, Centara Delusion Ocean side Hotel Dubai highlights 607 sweeping rooms and suites, offering a decision of dazzling city or ocean sees and a possibility for lofts. Alongside a great ocean front pool and waterslides, the hotel likewise houses three age-explicit Children’s Clubs, a sweets themed children’s spa, outside jungle gym, completely prepared wellness place, heap water sports and a family-accommodating parlor.

An ideal family resort for occasion incorporates snapshots of unadulterated unwinding, SPA Cenvaree gives delectable health medicines explicitly formed for the two grown-ups and more youthful visitors, making the retreat a genuine desert garden for all ages.

The Brand

Centara Lodgings and Resorts is committed to offering outstanding support in one of a kind and refined conditions. As a Thai friendliness the executives and holding organization it puts areas of strength for an on giving Thai-impacted cordiality and its matchlessly warm help across the entirety of its brands while embracing and keeping a feeling of spot in the neighborhood climate of every property.

A chance for you

We are searching for dynamic and gifted Front Office person who is resolved to offer outstanding support in novel and modern conditions.

Key Work Liabilities

· To deal with and move all approaching calls as indicated by the principles and systems of the inn.

· To deal with requests by giving proper data.

· To guarantee that visitors assumptions are met or surpassed by giving an effective, well disposed, and mindful assistance.

· To refresh phone guides in the lodging PC framework.

· To deal with reminders and voice messages frameworks.

· To take and forward messages precisely and on time.

· To manages the lodging’s charging framework for phone charges.

· To handles client grievances if conceivable or reports them to managers.

Capabilities

· Degree/Recognition Accommodation The executives or important field.

· Least 1 – 2 years of involvement with comparable position ideally in accommodation business.

· Capability in English and PC educated.

· Ready to work under tension.

· Positive way to deal with client support.

· Ready to deal with phone framework.