Customer Support Agent – Hindi / English ( Email & Chat Only )

  • Full Time
  • Dubai
  • Monthly Salary AED 2,500 - 3,500 AED / Month
  • Salary: Monthly Salary AED 2,500 - 3,500

Website Donec Marketing Management

Expected set of responsibilities

Jobs and Obligations

Give remarkable client care in both Hindi and English, guaranteeing lucidity and sympathy in each association.
Resolve client requests and issues speedily, using a careful comprehension of items and administrations.
Archive and track client connections precisely in the CRM framework to keep up with nitty gritty records.
Team up with cross-useful groups to proficiently heighten complex issues and drive goals.
Remain refreshed on organization strategies, item contributions, and industry patterns to offer informed help.
Help with onboarding new clients by giving direction on item elements and best practices.
Handle client objections expertly, going for the gold goal that cultivates devotion.
Partake in instructional courses to upgrade abilities and offer information with colleagues.
Add to information base articles and FAQs, assisting with smoothing out future client requests.

Wanted Up-and-comer Profile

Four year college education in an important field, displaying basic information pertinent to client service.
Familiarity with Hindi and English is obligatory, empowering compelling correspondence with different clients.
Solid critical thinking abilities, with the capacity to think fundamentally and act definitively under tension.
Brilliant relational abilities, showing compassion and persistence while communicating with clients.
A conscientious outlook, guaranteeing precise documentation and adherence to organization strategies.
Capacity to work adaptable hours, including ends of the week and occasions, to address client issues.
An uplifting perspective and strength, keeping up with inspiration in any event, during testing circumstances.

To apply for this job email your details to faizinvisor@gmail.com