CRM Salesforce Expert (NGO Domain)

  • Full Time
  • Dubai

Website E& ENTERPRISE IOT & AI

Job Description: A summary of what a job involves and what tasks someone in that job needs to do.

Jobs & Duties

Main Tasks:

Guide the setup and adjustment of Salesforce CRM to meet the needs of the NGO.
Look at what the business needs and turn those needs into Salesforce solutions that help meet the company’s goals.
Create and manage processes, checks, and special features in Salesforce.
Teach users how to use Salesforce and give them help along the way to make sure everyone can use it well in the organization.
Connect Salesforce with other tools and platforms that the organization uses to make operations smoother.
Create reports and charts to show how involved donors are, how well fundraising is doing, and how effective the programs are.

Work together with key people to keep making CRM processes and data better.
Requirements:

A bachelor’s degree in Information Technology, Business Management, or a similar area.
Experience working as a Salesforce Administrator or Developer, ideally in non-profit organizations.
Good knowledge of Salesforce NPS (Nonprofit Success Pack) and how it is used by nonprofit organizations.
Salesforce certifications (Certified Administrator and Certified Advanced Administrator).
Great at solving problems quickly and fixing issues fast.
Experience in moving, connecting, and automating data in Salesforce.
Good communication skills to help and teach users at every level of the organization.

To apply for this job email your details to faizinvisor@gmail.com