Telecaller

  • Full Time
  • Dubai

Website FLY MIDDLETONS DOCUMENTS CLEARING SERVICES LLC

Full job description Job Overview We are looking for an enthusiastic and customer-focused Telecaller to join our team at Fly Middleton. The ideal candidate will have excellent communication skills and a passion for helping clients with their travel needs. You will be responsible for making outbound calls to potential and existing clients, providing information about our travel services, and assisting with bookings and inquiries. Key Responsibilities Make outbound calls to potential and existing clients to promote travel services and packages. Answer incoming calls from clients, addressing their queries and providing information. Understand client requirements and recommend suitable travel packages. Assist clients with booking reservations, cancellations, and modifications. Maintain accurate records of customer interactions and transactions. Follow up with clients to ensure satisfaction and encourage repeat business. Stay informed about the latest travel deals, promotions, and industry trends. Provide exceptional customer service, addressing any issues or concerns promptly and professionally. Requirements Bachelor’s degree Previous experience as a telecaller or in a similar customer service role is preferred. Excellent verbal communication and listening skills. Strong persuasive and negotiation abilities. Ability to handle customer objections and resolve issues effectively. High level of patience and empathy. Ability to work in a fast-paced environment. Ability to speak English. Hindi speaking is a plus. Must be on own visa Benefits Competitive wage and performance-based incentives. Opportunities for career advancement. Travel discounts and perks. Comprehensive training and development programs. Job Type: Full-time Pay: AED3,000.00 – AED5,000.00 per month

To apply for this job email your details to faizinvisor@gmail.com