Website The WellBoss Company FZE
Job Description This is a summary of what the job is about. It explains the tasks you will do, the skills you need, and what is expected of you. It helps you understand the job better.
Job Duties & Tasks
Here’s a simpler version of “Job Description”: **Job Overview**
Job Title: Service Delivery Manager
Department: Operations
Reports to: Operations Director
Oversees:
Main Tasks / Responsibilities
– Making sure the team does its work well and meets important goals like on-time delivery and productivity.
and give updates to management about those numbers when asked.
Keep track of, update, and handle FNCRs and field issues.
– Answer sales and client questions and work with the production and supply teams to make it happen.
Requests
Make sure we meet what the customers need on time.
– Talk professionally with customers, suppliers, and coworkers at all levels of the company.
– Create, grow, and manage the reporting team by hiring new members, assessing their performance, and setting goals. – Create a training plan for employees and customers by making documents.
Create training guides, plan classes, and give full product training.
– Work with the Quality team and Engineering to help solve problems completely.
– Hire and train new staff for production, making sure they meet quality standards.
– Oversee the assembly and testing teams to make sure products are put together and checked according to company standards.
Meet the usual rules and/or what the customer wants quickly, safely, and effectively.
Fix and solve issues with making products so they can be delivered on time.
dates
– Organize and take care of all shipments going in and out.
Find new affordable places to help the company’s supply chain.
Ask for, get, and compare prices from different suppliers.
Make sure that all goods we buy are good quality, arrive on time, and are reasonably priced.
– Help finance, supply chain, and logistics teams fix problems with receipts and invoices.
Work together with other teams to make plans for growing the business.
Look for global chances that help the company’s goals and clearly share the choices available.
Company management means the people who run and organize a business.
– Send, handle, and organize approved purchase orders and related documents to the supplier.
needed
✅ Make sure orders follow the agreements with suppliers and contracts, and let someone know if there are any problems.
Responsibilities
Give clear feedback to the Quality team and Engineering about problems with quality and how the product is working.
Make sure that the supply chain for factories and outside products works smoothly and efficiently.
Make sure that the scheduling of shipping services or related experts is done well so that customers are happy.
Check the stock of materials, parts, and finished products to ensure there’s enough supply. Follow set rules for inventory, like minimum and maximum amounts, safety stock, and minimum order quantities.
Make sure that safety and quality rules are followed in the building, during production, and in the supply chain.
– Tell top managers about the important numbers and any problems with quality and delivery.
Create accurate predictions for the demand of all items in their area of business. This will be done by using statistical methods and information gathered from working with Sales, Operations, Supply Chain, Production, and Executive management. The aim is to lower costs and make our forecasts more precise.
– Keep track of order confirmations, prepare and share reports on shortages and delays, and inform internal teams (like production and sales) about any possible issues.
Officials
Fix problems with the supply chain (for example. Delivery delays and issues with supplier quality, etc.
👨💻 Use the ERP system to make sure we record all information about production and the supply chain. Handle new items and products in the system for supply chain tasks.
Keep track of inventory records and amounts. Set up inventory rules that match the goals of management.
– Carry out evaluations of new vendors according to the company’s rules.
– Talking with suppliers and shipping companies about prices and terms, keeping an eye on how well they are doing, and ensuring we spend money wisely.
Find ways to improve and take steps to be more efficient. Find problems that are slowing things down and suggest solutions to the managers.
Talks with the Operations Director.
– Buying goods and services / Making products / Quality check / Money management
Basic requirements to qualify for the position mentioned above.
Schooling / Degree or Studies
Bachelor’s degree, master’s degree, or similar experience.
I can help you with that. Please provide the text you’d like me to rewrite in simpler words. 10 years Experience in a similar area and training sessions.
Training related to APIQ1 / HSE, operations, managing purchases, and working with suppliers.
Skills:
Should know a lot about buying and managing supplies. Great relationship with outside provider. Good communication skills and familiar with MS Office. Team management, project management, using technology, leading and organizing, working together and planning, connecting with others and making deals, figuring things out and putting them into action, writing reports professionally, understanding numbers and data, planning and using resources, and caring for customers and building relationships.
To apply for this job email your details to faizinvisor@gmail.com