Case Processing Officer / Document Controller

Job Description
Case Processing Officer / Document Controller This job involves managing and organizing paperwork and files related to cases.

Company: Yellow Box Businessmen LLC

Place: Abu Dhabi, Dubai

Job Type: Full-time means it’s a job where you work all the time, usually around 40 hours a week.

Job Description: A summary of the tasks and responsibilities related to a job.

We are looking for a skilled and energetic Case Processing Officer/Document Controller to guide our team of immigration advisors. This job is very important for helping our company make more money by creating and following a good sales plan.

Main Duties:

Team Leadership: Guide and support a group of Immigration Consultants and Administrators to make sure we provide great services to our clients.

Sales Plan: Create and put into action plans to increase sales and meet sales goals.

Keeping Clients Happy: Manage many different immigration cases and make sure our clients are always very satisfied.

Training and Development: Look for ways to help the immigration team improve, offer regular training, and hold frequent performance check-ins.

Regulatory Compliance: Make sure the team knows the newest immigration rules and laws so we follow them correctly.

Escalation Management: Be the first person clients talk to when they have problems, and fix these issues quickly and effectively.

Expert Help: Make our services better by giving knowledgeable advice on anything about immigration.

Audit and Process Improvement: Handle immigration audits to make sure we follow the law and local rules. Make changes to the process as needed to meet the required standards for handling immigration.

Wanted Skills and Experience:

At least 2 years of work experience in immigration.

Good at leading and managing a team.

Great understanding of immigration rules and procedures.

Has a good history of making sales and reaching goals.

Great communication and people skills.

Can work well under stress and finish tasks on time.

Job Type: Full-time means you work all the time, like every day.

Salary: AED 2,500 to AED 3,500 each month.