Technician (Room Care)

An exciting opportunity has arisen for a Technician (Room Care) – Engineering in Jumeirah Al Naseem. The main duties and responsibilities of this role are:

Respond and cater to all the repairing and maintenance needs and requirements as needed in the Business Units or highlighted by the immediate reporting manager on the shift.
Diagnose, repair and replace as necessary following department standard operating procedure.
Understand the complaints/issues, carry out all the relevant equipment at the site, diagnose the situation and the repair needs, and carry out repair, replacement, and maintenance works as directed/needed.
Respond to all inquiries in a courteous and professional manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
Complete work orders, PPMs, and CWAs as directed. Organise work and equipment in a skilled and professional manner.
Maintain logs for all work performed while on duty within the department and those in other departments as required.
Respond to work orders or room/site inspection and report any damage observed to the team leaders and propose resolution. Highlight problems outside remit and seek guidance and direction to resolve them.
Develop and maintain positive working relationships with others; support team to reach common goals, guide and supervise general assistant where necessary.

About You:

The ideal candidate for this position will have the following experience and qualifications:

Minimum of 2 years of experience in a relevant field (Room Care), preferably within the luxury hospitality industry.
Electrical Trade Certification
Clear and effective communication skills in English.
Demonstrated ability to perform tasks with meticulous attention to detail, coupled with effective organizational skills for handling multiple responsibilities.
About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.